Reference

How xg66 Handles Your Personal Information

We collect only what we need to run your account, process deposits through bKash, Nagad, and Rocket, and keep your activity secure.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention terms

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HOW WE PROTECT YOUR ACCOUNT

Data Handling Practices You Can Check

Security and transparency sit at the centre of how we manage account data. Every bKash, Nagad, and Rocket transaction is logged against your account ID — not stored in a format that exposes your wallet credentials to our staff. Here is what we maintain consistently across account operations.

Encrypted Storage

Account passwords and payment references are stored using encryption. Your bKash or Nagad wallet number is masked in our internal records after the transaction clears.

Cookie Control

Session cookies keep you logged in during your visit. Analytics cookies track page behaviour in aggregate only. You can adjust cookie preferences from your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable local law after closure. You can request deletion once legal retention periods are satisfied.

Third-Party Sharing

Payment processors handling bKash, Nagad, and Rocket transfers receive only the data needed to confirm and complete each transaction. No marketing or analytics partner receives your personal account details.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to delete something, or raise a concern about how we handle your information, use any of the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt so you know your request is being handled.

Live Chat Open the chat window from your account dashboard. Identify your request as a privacy matter so the right team picks it up quickly.

Email Support Write to our support address from the email linked to your account. Include your account ID so we can locate your data record without delay.

Account Help Centre The help section inside your account lists the steps for data access requests, correction requests, and deletion requests in plain language.

Data We Gather When You Use Your Account

xg66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and any verification documents required to confirm your identity. Every time you fund your account through bKash, Nagad, or Rocket, we log the transaction reference and wallet number to match payments to your account record

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— we do not store your full PIN or wallet password. We also record device type, browser session data, and IP address to detect unusual access attempts and protect your account from unauthorised logins. If you contact our support team, the conversation history is stored so
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we can follow up accurately. Cookies and similar tracking tools capture how you move through the site — which pages load, how long sessions last, and where errors occur. This helps us improve the account experience without identifying you personally. All data handling depends on the
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requirements of your local law and the eligible regions we serve. We do not sell your personal data to third parties, and we share it externally only where required by payment processors or where your local law compels disclosure.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered Directly

These are the questions we get most often about account data, wallet privacy, and your rights as someone who uses xg66. If your question is not here, reach us through live chat or email and we will sort it out.

We collect your name, email address, contact number, and identity verification documents. Deposit details from bKash, Nagad, or Rocket are logged as transaction references tied to your account ID.

No. We never store your mobile wallet PIN. We only record the transaction reference returned by the payment network after your deposit completes, to match it with your account.

Send a request through live chat or email from the address linked to your account. Include your account ID. We will confirm receipt and provide your data record within the period required by local law.

Yes. Submit a deletion request via email or the help centre. Deletion is carried out once any legal retention period under applicable local law has passed and your account has been closed.

Only payment processors for bKash, Nagad, and Rocket transactions receive relevant transaction data. We do not sell personal data or pass it to advertising networks. Local law may compel disclosure in specific circumstances.

Retention periods depend on the requirements of your local law and the eligible regions we serve. We will tell you the applicable period when you submit a closure or deletion request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoHoldem Pocket

How xg66 Handles Your Personal Information

Data Handling Practices You Can Check

Encrypted Storage

Cookie Control

Data Retention

Third-Party Sharing

Reach Us About Your Data

Your Privacy Questions, Answered Directly

01 What personal data does xg66 collect when I open an account?

02 Does xg66 store my bKash or Nagad PIN?

03 How can I request a copy of my personal data?

04 Can I ask xg66 to delete my data?

05 Who does xg66 share my data with?

06 How long does xg66 keep my account data after I close my account?

Privacy Policy

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